Privacy Policy

This official privacy policy of Gorilla Mind Discount Store, published on our official website gorillamind.it.com, is a standardized legal and service regulation formulated to protect the personal information security, privacy rights and legitimate interests of all platform users. This policy systematically standardizes the whole process rules of user personal information collection scope, information usage purpose, information storage mode, information sharing standard, information security protection measures, user personal rights and interests protection and information update and deletion mechanism, and is the core official document for our platform to carry out standardized user data management and privacy protection services. All users who browse the website, register accounts, place orders for purchase and accept platform services on gorillamind.it.com shall be deemed to have fully read, understood and agreed to all terms of this privacy policy. Our platform always abides by the principles of legality, legitimacy, necessity, transparency and confidentiality in user personal information processing, and strictly protects the privacy security of every user. For all privacy-related consultation, information right application and problem feedback, users can contact our official dedicated email: press@gorillamind.it.com, and our professional privacy management team will provide standardized and professional reply and processing services.
In terms of user personal information collection scope, our platform strictly adheres to the principle of necessity collection, and only collects user information that is necessary for website operation, order performance, service provision and user experience optimization. The user information collected by the platform is divided into active submitted information and passive collected information. Active submitted information refers to the personal information actively filled in and submitted by users when registering platform accounts, completing order payment, filling in receiving information, submitting service consultation and applying for after-sales services, including user name, contact email, receiving address, postal code, order information, payment related basic information and user service demand information. Passive collected information refers to the basic browsing information automatically recorded by the system when users browse the official website gorillamind.it.com, including website browsing track, page residence time, operation behavior, device access information and network access environment information. Our platform never collects user sensitive information that is irrelevant to service provision, never collects user private information without authorization, and never obtains user information through covert collection means.
In terms of user information usage purpose, all collected user personal information is only used for standardized platform operation and service guarantee purposes, and we promise not to use user information for unauthorized purposes. The main usage scenarios of user information include: completing user account registration and authentication, realizing normal login and use of platform functions; processing user order information, completing product delivery, logistics tracking and after-sales service guarantee; replying to user consultation, feedback and after-sales application, providing targeted customer service support; optimizing website page display, product recommendation and platform operation functions, improving user browsing and shopping experience; carrying out platform safety operation monitoring, preventing illegal access, fraudulent transactions and network security risks; completing official platform data statistics and operation analysis, optimizing product system and service system. All information usage behaviors are centered on providing users with better shopping services and platform experience, without any illegal use and unauthorized expansion of usage scope.
In terms of user information storage and security protection, our platform has established a complete set of standardized information storage management system and network security protection mechanism. All user personal information and order data are stored in professional encrypted server systems, with multi-layer encryption protection, access authority isolation and real-time security monitoring functions. We have formulated strict internal information management specifications, clarifying the information access authority and operation specifications of internal staff, prohibiting any staff from privately querying, copying, leaking, transmitting and using user personal information, and establishing a perfect internal supervision and punishment mechanism for information security violations. The platform regularly updates network security protection equipment and technical protection measures, repairs potential system security vulnerabilities, resists network attacks, data intrusion and information leakage risks, and fully ensures the safety, integrity and confidentiality of user personal information in the whole process of storage and use. In addition, we implement a standardized information retention mechanism, and automatically clean up invalid user information and expired order data in accordance with operation specifications, to avoid long-term redundant storage of user information.
In terms of user information sharing and disclosure rules, our platform strictly abides by the principle of non-disclosure without authorization, and will never sell, rent, transfer or publicly disclose user personal information to any third-party institutions and individuals without the user’s explicit written consent. Under the premise of complying with legal regulations and service needs, the platform may share user necessary information with qualified third-party service providers who cooperate with us, including professional logistics distribution service providers, payment service institutions, website operation and maintenance service providers and data statistics service providers. The shared information is limited to the minimum information necessary to complete the service, and we have signed strict privacy confidentiality agreements with all cooperative third parties, requiring them to strictly abide by privacy protection regulations, protect user information security, and prohibit any illegal use and leakage of user information. Once the third party violates the confidentiality agreement, our platform will terminate the cooperative relationship in a timely manner and pursue its legal liability strictly.
In terms of user personal privacy rights and interests protection, all users of our platform enjoy complete and independent personal information rights, including information query right, information modification right, information deletion right, authorization cancellation right and complaint supervision right. Users can send application emails through the official dedicated email press@gorillamind.it.com at any time to query their personal information stored by the platform, modify wrong personal information and order data, apply for deleting invalid personal information, and cancel the information collection and use authorization of the platform. After receiving the user’s valid rights application, our privacy management team will complete the identity verification and business processing within the working time, and feed back the processing result to the user in a timely manner. For any behavior that endangers user privacy security, users can submit complaints and feedback through official channels, and we will conduct thorough investigation and standardized handling in accordance with the policy specifications.
In terms of cookie and browsing data management, our official website gorillamind.it.com will use standardized cookie technology to collect user browsing basic data, so as to optimize website operation and user experience. The cookie data collected by the platform only records user browsing behavior and page preference information, and does not involve user sensitive personal privacy information. Users can adjust the cookie acceptance settings through their own browser settings to refuse or allow cookie collection. Disabling cookie functions will not affect the user’s basic browsing and shopping functions of the website, but may cause individual personalized recommendation functions to fail to work normally. We will clearly inform users of the cookie usage rules through the website prompt window, and all cookie collection behaviors are based on user voluntary authorization, complying with global network data protection specifications.
In terms of policy update and notification mechanism, our platform has the right to adjust and optimize the content of the privacy policy in a timely manner according to platform operation adjustment, service upgrade and global data protection regulation updates. After the privacy policy is revised, we will publish the updated policy content on the official website gorillamind.it.com in a prominent position, and the updated policy will take effect automatically after publication. Users are requested to browse and check the latest privacy policy terms regularly when using the platform services. The continued use of website services by users after the policy update is deemed to recognize and accept the updated privacy policy terms. For the major adjustment of privacy rules involving user core rights and interests, we will remind users through website announcements and email notifications.
In terms of privacy risk prevention and emergency treatment mechanism, our platform has formulated perfect information leakage emergency treatment plans and risk prevention measures. Once the system monitors potential information security risks or accidental information leakage problems, we will immediately start the emergency protection mechanism, cut off the risk transmission channel, investigate the cause of the risk, fix system vulnerabilities, and timely inform the affected users of the risk situation and remedial measures through the official email press@gorillamind.it.com. At the same time, we will actively cooperate with relevant regulatory authorities to carry out investigation and handling work, and try our best to reduce the impact of information security risks on users. We always take user privacy security as the top priority of platform operation, and continuously upgrade technical protection means and management specifications to build a safe and reliable network shopping environment for global users.
Gorilla Mind Discount Store’s privacy policy covers the whole process and all links of user personal information processing, fully complies with global mainstream network data protection and privacy protection specifications, and effectively protects the legitimate privacy rights and interests of every platform user. We always adhere to the operation tenet of integrity, standardization and security, strictly implement all privacy protection terms, and never have any illegal collection, leakage and use of user information. For any questions, application and consultation about the privacy policy and personal information rights and interests, please contact our official exclusive service email press@gorillamind.it.com at any time, and we will provide you with professional, efficient and standardized service support.